Lansdowne Road Surgery Image

Welcome to Lansdowne Road Surgery
Lansdowne Road Surgery provides services for persons of all ages, offering clinical care and treatment that is safe, effective, caring, responsive to people’s needs and clinically and non-clinically well-led.

The team that work at Lansdowne Road Surgery are competent and appropriately qualified within their field of specialism and are supported by a non-clinical team with management and leadership running throughout. The aims of the service provided at Lansdowne Road Surgery are to;

  • Provide the best possible quality service for the registered patients within a confidential, safe and comfortable environment by working together,
  • Provide diagnosis and management of conditions that are presented, whenever possible,
  • Provide trained staff to ensure accurate assessment and treatment for all patients,
  • Provide a responsive and appropriate service and use all available resources and skill mixing to provide best value,
  • Show our patients courtesy, respect and dignity at all times irrespective of any protected characteristics, including but not limited to ethnic origin, religious belief, personal attributes or the nature of the health problem,
  • Monitor standards of care and practice in order to maintain a high level of service,
  • Improve patient outcomes and prevent avoidable hospital attendances and admissions through collaborative working with our partners and partner health and social care giving organisations,
  • Promote good health and wellbeing to the patients through education and information,
  • Provision of treatment close to the patient’s home
  • Actively encourage patients to participate in improving the Practice through the proactive patient participation group (PPG) for improved patient experience.
Reception  Surgery
Opening Hours – Monday to Friday 08:15 – 12:30
13:30 – 18:00
08:30 – 11:15
15:00 – 17:00

Our lead GP is DR Fran Ross GMC No 2601702

Friends & Family Feedback

We would like you to think about your recent experiences of our services.

How likely are you to recommend our GP practice to friends and family if they needed similar care or treatment?

How can we improve our services?

What is the best thing about our surgery?

We are committed to improvement

Although this survey is designed to allow confidential submission of your views, we would appreciate the opportunity to discuss any points of concern with you.

Please leave your name if you would like your comments to be linked to your patient ID.

NB: This form is transmitted to the surgery via email, *please DO NOT include any personal information other than your name*

The surgery make every effort to reply to patients who choose to leave their name. Sometimes this is not possible.

The Comments & Complaints Policy should be followed if you require a response